Privacy Policy
Your Trust is Our Priority
Effective date: June 17, 2026
Data controller: Kitchpro Handicrafts (operating The Home & Kitchen Connection), A-24, Dev Vihar Colony, Kanth Road, Near Dr. JC Arora Civil lines, Moradabad, Uttar Pradesh — 244001.
Contact for privacy requests: contact@thehomeandkitchen.com or +91 97568 76080.
1. Information we collect
We collect information you provide when you create an account, place an order, contact support, or subscribe to updates — including name, email, phone number, delivery address, and payment-related metadata processed by our payment partner (Razorpay). We do not store full card numbers on our servers.
2. How we use your information
- To process orders, payments, shipping, and returns.
- To communicate about your account, orders, and support requests.
- To improve our website, prevent fraud, and comply with law.
- With your consent, to send marketing communications you can opt out of at any time.
3. Sharing with third parties
We share data with payment processors, logistics partners, and sellers fulfilling your order as needed to complete the transaction. We do not sell your personal data.
4. Data retention
We retain order and account records as required for tax, legal, and customer-service purposes, typically for up to seven years for financial records unless a longer period is required by law.
5. Your rights
You may request access, correction, or deletion of your personal data by emailing contact@thehomeandkitchen.com. We will respond within a reasonable time as required under applicable Indian law.
6. Cookies and analytics
We use cookies and similar technologies for authentication, cart functionality, and site analytics. You can control cookies through your browser settings.